?? No C2C / No Third-Party Agencies
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Position: Hiring on behalf of our client: Business System Manager (CRM)
Location: Fully onsite in Irvine, CA (potential to go hybrid)
Compensation: $110-125K base salary
Terms: Full-Time, Direct-hire

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Partnered with a client looking for a CRM Application Manager to own the strategy, delivery, and day-to-day evolution of the custom CRM (built in PHP/Laravel + React). You'll be the bridge between business teams and multiple outsourced dev partners-driving clarity, prioritizing work, and ensuring the platform runs smoothly and continues to advance.
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What You'll Do

• Partner with users to understand needs and turn them into clear technical requirements
• Manage the roadmap, backlog, and output of a few external development teams
• Review delivered work, coordinate releases, and keep projects on track
• Lead bug triage, testing, and quality checks
• Maintain documentation, communicate updates, and support user training
• Provide ongoing visibility to leadership and ensure tight alignment across teams

What Makes You Effective

Not a hands-on engineer, but technically fluent enough to guide smart decisions to own the homegrown CRM:

• Solid understanding of SQL, database concepts, and web app architecture
• Familiarity with Laravel, React, API patterns, and deployment workflows
• Ability to spot realistic AI/automation opportunities within CRM workflows

What You Bring

• 4-7+ years in technical project/app management
• Experience coordinating distributed development teams
• Strong requirement-writing, communication, and prioritization skills
• Comfort owning a product area without direct reports

Nice to Have

• DBA exposure, CRM experience, light scripting skills, cloud knowledge, or AI/ML familiarity.

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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.